Due to a regulation of the city of Palm Springs that requires the registration of tourists in vacation rentals, a lease agreement must be signed accompanied by a government-issued ID (driver's license, ID card, passport...) after the confirmation of the reservation and prior to the arrival.
CITY RULES
The City of Palm Springs has established several rules to maintain a peaceful environment, including:
No outdoor music or sounds at any time
Quiet hours from 10:00 pm to 10:00 am
No smoking outside
No parties.
If the police receive any noise complaints, the city may issue a citation of $500 and require identification.
RULES & REGULATIONS
Occupant agrees to comply with any and all rules and regulations that are at any time posted on the Premises, contained in or attached to the Agreement, or otherwise delivered to Occupant. Occupant is responsible for ensuring that all occupants and guests comply with the same.
POOL HEATING & USAGE
(Not available at all locations)
The pool heating (to approx. 83 degrees) is not included in the rate. Cost is $109 per night, payable as an extra service.
Remember that due to city rules, after 10:00 pm the use of the pool/ jacuzzi is strictly prohibited.
Given that it takes between 8-12 hours for the pool to heat up and in some cases, the maintenance teams needs to turn it up manually, we would need to receive a notice and the payment at least 48hrs advance so it can be warm enough when you'd want to use it.
CHECK-IN HOURS
Check-ins are only available between 4:00 PM and 9:00 PM. Our team is only available during these hours to assist with any issues that may come up, so in order to offer you the best experience, check-in outside of these set of hours will be not authorized.
CLEANING ISSUES
We want your stay to be as smooth as possible! If you notice any concerns with the villa's cleanliness or amenities, please let us know right away upon your arrival. We'll fix it immediately to ensure your comfort. Please note that we cannot provide refunds for issues reported after check-out or those beyond our control.
NOISE DETECTORS
We care about respecting the local rules and being outstanding members of the community, this is why we have a noise detector located in the living room and one in the patio. This measures decibels only and detects higher than normal levels of noise so you can avoid any disagreement with neighbors and The City of Palm Springs.
SECURITY CAMERAS
We want our guests to feel comfortable and have a safe stay. There is a security camera located at the front entrance facing outside. Recording 24/7.
AUTHORIZED USED & GUESTS
Any additional guests staying overnight beyond the number specified by Occupant must be authorized by contacting us prior to their arrival. This includes all children, adults and pets (required by City Ordinance). If there are more persons staying at the property than the lesser of the number designated by Occupant or the Maximum Occupancy for overnight or day use, or if the Premises are being utilized by any person in a manner inconsistent with a transient occupancy vacation rental, then we in our sole discretion, shall have the right to terminate this Occupancy without refund to Occupant.
In the City of Palm Springs, Occupant must be at least 25 years of age or older. By continuing with this reservation, Occupant represents that they are older than 25 years of age and further warrants those other occupants are either over the age of 25 or are accompanied by an adult guardian.
ENTRY
We retain full legal, possessory and access rights at all times, and may enter the Premises at any time. Generally, access is required (i) for the purpose of making necessary repairs, to supply necessary or agreed services; (ii) to verify that the Occupant has complied with the terms of the Agreement or to investigate disturbances, check occupancy, or check for damages; (iii) in case of emergency; or (iv) for other business purposes (ex: to show property for sale or rental). We make reasonable efforts to provide Occupant with advance notice.
CANCELLATION / REFUND
By confirming reservation, Occupant consents to be bound by the policies set forth on Airbnb for cancellation and refund of advance payments and deposits.
LATE CHECK-OUTS / HOLDING OVER
Occupant agrees there shall be no unauthorized late checkouts or holding over. Late Checkout occurs after 11:00 am on the day of departure. The cost for this is ½ of the daily prorated rent that will be charged to Occupant or deducted from the Security Deposit. Staying after 11:00 am on the day of departure is considered a Holdover. The cost for each Holdover Day is 1-1/2 times the prorated daily rent, utilities and taxes, plus any costs incurred, including but not limited to relocation of arriving occupants, which will be charged to Occupant at our sole discretion.
With only 5 hours between check-out and check-in, all this time is needed for cleaning the home. If you have an emergency, we will do our best to accommodate you. Please contact us as soon as you are aware of a problem.
NO MAIL / PACKAGES
Guest mail is not to be addressed to the property without prior permission from the host. The host is not responsible or liable for any mail, packages and/or other deliveries sent to the home.
PET(S)
If evidence of pets is found without prior written permission or signed pet addendum, a $300 fee will be charged to Occupant. Any pet-caused damage to the home, yard or furnishings will be handled as intentional damage, and may be subject to withholding from the Security Deposit or charge to Occupant.
NO SMOKING
This is a non-smoking home. Remediation of smoke odor inside the home or any other damage caused by smoking will be handled as intentional damage, not covered by damage waiver, and if evidence of smoking inside the home is found, a $500 fee will be charged to Occupant.
PARKING
Please note in the rental listing the number of permitted vehicles. Excess vehicles indicate over-occupancy to both us and the City of Palm Springs.
